- Are the products at tinytreasurestoystore.com suitable for all ages?
We specialize in selling toys for teenagers aged 12 and up. All products are safety tested and designed to meet the needs of this age group.
- How do I register an account on the website?
You can find the “Register” button on the main page of our website. After clicking, follow the prompts to fill in the necessary information to create your account.
- How do I place an order?
After selecting the toys you want to buy, click “Add to Cart”. After confirming your selection on the cart page, click “Checkout” and follow the prompts to complete the payment and delivery information.
- What payment methods do you offer?
We support multiple payment methods, including credit cards, debit cards, and third-party payment platforms. You can check the details at checkout.
- When will my order ship?
Once your order is confirmed and payment is completed, it will usually be processed and shipped within 1-3 business days. The specific shipping time depends on the delivery method you choose.
- What is your return policy?
We allow returns within 30 days of receipt, provided the item is in its original packaging and unused. Please see our return policy section on our website for more information.
- How can I contact us?
You can contact us via email or by calling our customer service hotline.
- Do you offer customer support?
Absolutely! Our customer service team is ready to assist you. You can contact us via email or phone for prompt support and answers.
- What is the stock status of the products on the website?
We try our best to keep stock information up-to-date, but some items may be out of stock. Please check the specific product page for the latest stock information.
- Can I change or cancel my order?
If your order has not yet been shipped, you can contact us to request a change or cancellation. If the item has already been shipped, you will need to follow our return policy.